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Error Message Successful when restarted from SXMB_MONI

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Hi Experts,

 

My scenario is as follows:

 

Few inbound message(s) reaches our system with PGP encrypted content( in time span of 5 seconds around 3 messages are reached ), Once its in, the message is decrypted by an UNIX external command( program logic ) which triggers the PGP encryption/decryption, after decryption the XML tags are decoded and the business logic is performed.

 

All the test scenario's worked fine in Development landscape. In Quality landscape few messages are stuck in Error status then and there indicating that the decryption failed( Reason: external command execution, cannot be decrypted ), when we restart those manually, it gets processed without any issues. Why is it happening like this ?

 

Please help me with some hints. I am basically not from PI background. :-)

 

 

Regards

Kesav


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