Hello All,
For a particular interface we needed to create email alerts(for Fixed Recipients) for all errors(Failures) captured in PI.
I used following steps to configure the same:
Alert Configuration – Step by Step Guide
1. Alert Category creation in Tcode: ALRTCATDEF
2. Configuring Fixed Recipients in ALRTCATDEF
Recipient User-ids with email ids maintained in SU01.
3.Mail server connection in T code SCOT was already set.
4.Created Alert category tested by executing the report 'RSALERTTEST'.
-An structured but unfilled details email is sent to the users (maintained in Fixed Recipient) in their email id as well as in Alert Inbox in RWB confirming the correction of configurations done so far.
5.Creating Alert Rules in Runtime WorkBench (RWB) using Alert Configuration.
-We can find the Alert Category created in ALRTCATDEF.
-For This Alert category, create rules for alert mails for a particular interface by specifying the respective sender and receiver parameters
As per my understanding , this completes the alert configuration . Any error in End to end scenario should automatically trigger a mail to the recipient.
But no mail triggered for two tested cases:
-Mapping exception in SXMB_MONI
-Target service not available HTTP 404 error.
Kindly provide few points about what could be the possible reason. Have I missed any configuration step?