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Disconnection during file polling

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Hi Experts,

 

We are not able to poll the files from the FTP Location in SAP PI 7.3.

The channel is working fine and files are available in the FTP Location(Basis team confirmed).

We have given delete mode in the channel and the files from the FTP location are deleted and at the same time we are not getting the files into PI.

On seeing the logs from client the PI is connecting to the FTP location and retrieving the file and after sometime it is getting disconnected.

After that file is not in the FTP folder and not reached the PI too.

We tested by creating a new channel as well. It is too throwing the same error.

Another scenarios connecting to the other FTP locations are working fine. So no issues from our end.

Client confirmed that they didnt change anything recently.

 

Kindly guide us to resolve the issue.

 

Regards,

Swathika.


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